Helpdesk

If you have any questions for our support service, you can contact us at any time.

We are ready to help you with any questions or concerns you may have. Whether you need help navigating our platform, understanding investment options, or any other questions, our dedicated support team is ready to help you every step of the way. You can contact us directly by emailing us at [email protected] or by sending us a message using the form below.

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FAQ

How to start earning in SUROMA?
Complete a simple registration, which will take no more than two minutes, after which you will be immediately redirected to your personal account. After registration, you will be credited with a welcome bonus of $3 to your investment bonus account, from which you will receive 1% of the amount of your bonuses daily. Thus, in just an hour you will receive the first accruals from your bonus account, so you can understand how the project works as a whole. However, to earn money fully, you need to top up your account with an amount of at least $1, after which all the functions of the platform will be available to you, including the withdrawal of funds from the project. ATTENTION!!! Be sure to copy and save your personal token in a safe place, since token recovery is a paid service and the cost of this service is $10!
Who can participate in this project?
Any resident of planet Earth who has reached the age of majority in their country and does not have any illnesses that could lead (or have already led) to incapacity can participate in the project.
Can I have multiple accounts?
No, you are only allowed to manage one account per project.
How to top up your account?
You can top up your account by going to the "Top up" section. Select the desired payment direction and follow the system prompts to top up.
What methods are available to fund your account?
You can see the current list of available payment systems for replenishment below.
Пс Bitcoin | min. amount | 0.0001 BTC

Пс Toncoin | min. amount | 3 TON

Пс Litecoin | min. amount | 0.01 LTC

Пс Ethereum | min. amount | 0.001 ETH

Пс DogeCoin | min. amount | 5 DOGE

Пс TRON | min. amount | 10 TRX

Пс Tether_trc20 | min. amount | 10 USDT



How is profit calculated?
Interest on deposits is accrued automatically every second to your main balance.
Do you have a commission for replenishing an account?
We do not charge a commission for replenishing your account, however, it is worth considering that when replenishing through some payment services, a commission may be charged by the payment gateway itself.
How to withdraw earned funds?
To be able to withdraw funds, you need to invest in the project from $1, or have partner deductions for the same amount. Go to the section for payments, select the payment direction you need and create a withdrawal request. Withdrawal of funds to all payment systems is carried out automatically with a regulation from 5 minutes to 10 hours.
Initially, payments are available once every 12 hours. There are no limits for users with VIP status.
What methods are available for payments?
You can see the current list of available withdrawal directions below.
Пс Tron | min. amount | 15 TRX ( Instant)

Пс Tether_trc20 | min. amount | $10

Пс Litecoin | min. amount | 0.005 LTC

Пс Ton | min. amount | 1 TON


Do you have a commission for payments?
We do not charge a commission for withdrawing the funds you earn.
Do you have an affiliate program?
Yes, our company offers a great 3-level affiliate program, in addition to the bonus funds received for each partner (referral), you will receive a good percentage of your partners' replenishments. The percentage from level 1 partners is 10%, the percentage from level 2 partners is 4% and the percentage from level 3 partners is 1% on the balance for payments (partners with a high rating and partners with VIP status have a higher affiliate percentage). You can earn on the affiliate program and withdraw referral deductions without replenishing your account, however, the amount of your referral deductions must be at least $1.
How do I attract referrals?
Inviting referrals provides additional opportunities to earn money on the platform, deductions under a three-level affiliate program of 10% / 4% / 1% on an ongoing basis from the amount of each balance replenishment by the referral.
Invitations by recommendation
Is one of the most popular and highly convertible methods, the main task of which is a recommendation to register using a referral link sent to people who are your friends, relatives, family or colleagues.
Information channels
This category should include a process that is also an extremely productive approach to attracting referrals, this is the publication of a referral link in your telegram chats, channels, VKontakte groups, Facebook and other sources with a subscriber base.
For Beginners
If you do not have experience in attracting referrals, we recommend using a source of passive attraction of partners via your referral link, through advertising channels:
  • https://coinpayu.com/
  • https://nexfaucet.com/
  • https://visit-box.ru/
  • https://adbtc.top/
  • https://surfe.be/
  • https://aviso.bz/
  • https://bux.money/
  • https://teaserfast.ru/
  • https://serfclick.net/
  • https://seotime.biz/
  • https://reclix.ru/
  • https://ipweb.pro/
  • https://webof-sar.ru/

You can also use other advertising channels, which are presented on the Internet in a wider variety. And finally, a piece of advice: recommend your future referrals to clear Cookies in the browser before clicking on your referral link, so they will 99.9% get to you!
The referral I received didn't reach me upon registration, what should I do?
This happens if your referral has previously visited the site via another or free referral link, so it is recommended to clear Cookies in the browser before following referral links, then your referrals will 100% get to you. Contact your referral and ask him to write to our support service and after that we will put him under you.
How can I increase my bonus account?
SUROMA has an effective loyalty program that credits you with funds to your Investment Bonus Account. Thus, upon registration you are credited with a welcome bonus of +$3. Funds from the Investment Bonus Account bring profit to your main account every hour, and the bonus amount is not limited. Daily free bonuses are available to users, and you can also leave posts about the project with your referral link in various social networks and receive another $1 - 100 for each such post.
I made a video about the project, can I get paid for it?
Yes, you can get a reward for a video review of our project, for this use the special form in the "Increase bonuses" section. However, it is worth considering that the reward can only be received if at least 3 active referrals have registered via the link from the video (an active referral is one who has replenished their account with the minimum amount).
Can I withdraw funds from the bonus account?
It is not possible to withdraw all funds from the bonus account at once. From the bonus account you receive 1% of the amount of your bonuses for withdrawal every day.